- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Frequently Asked Questions
Frequently Asked Questions
If you can't find answers to your questions, please call us on 0800 6890688 and we'll be happy to answer your queries.
Aberdeen Data Recovery – Frequently Asked Questions (FAQ)
1. What types of devices do you recover data from?
We recover data from all storage media, including hard drives (HDD/SSD), RAID arrays, memory cards, USB flash drives, external drives, NAS devices, and mobile storage.
2. What are the most common reasons for data loss?
Common causes include accidental deletion, formatting, physical damage, firmware failure, virus attacks, file corruption, power surges, and mechanical breakdowns.
3. Is the diagnostic service really free?
Yes, we offer a free diagnostic assessment. You’ll receive a detailed report and a fixed quote before any recovery work begins—no obligation.
4. How long does data recovery take?
Typical recoveries take 2–4 business days. We also offer emergency services with same-day or 24–48 hour turnaround for critical cases.
5. Is my data confidential and secure with you?
Absolutely. All recovered data is handled with strict confidentiality. We can also sign Non-Disclosure Agreements (NDAs) upon request.
6. Do you offer a “no data, no fee” guarantee?
Yes, we operate on a “no data, no fee” basis in most cases. If we can’t recover your data, you don’t pay a penny.
7. Can you recover data from encrypted drives?
Yes. If you provide the correct credentials, we can recover data from encrypted drives including BitLocker, FileVault, and proprietary encryption tools.
8. What brands and models do you support?
We support all major brands including Seagate, Western Digital, Samsung, Kingston, SanDisk, Toshiba, Transcend, ADATA, and more—across all storage interfaces.
9. Do you recover from physically damaged or water-damaged drives?
Yes. We have a certified cleanroom lab for handling physically damaged media, including water, fire, or impact-damaged devices.
10. How will my recovered data be returned to me?
Recovered data is typically transferred to a new external drive or USB, depending on the volume. We can also arrange encrypted cloud transfers upon request.
📞 Still have questions? Contact Aberdeen Data Recovery for expert support and a free diagnostic.