If your Synology NAS device has failed, lost data, or become inaccessible, Aberdeen Data Recovery is here to help. With over 25 years of experience, we are Scotland’s No.1 Synology NAS data recovery specialists, trusted by businesses, IT professionals, and home users across the UK.
We provide advanced data recovery solutions for all Synology NAS models, configurations, and RAID arrays—helping you recover files from critical devices safely, securely, and efficiently.
📦 Top 10 Synology NAS Devices We Recover From
We support data recovery for all Synology devices, including these best-selling models:
- Synology DS220+
- Synology DS920+
- Synology DS423+
- Synology DS1621+
- Synology DS218play
- Synology DS1522+
- Synology DS118
- Synology DS2422+
- Synology DS1821+
- Synology RS1221RP+
Whether you’re running a personal home server or a business-critical RAID system, our engineers have the expertise and tools to recover your data.
⚠️ Top 20 Synology NAS Recovery Issues We Handle
Below are the most common Synology NAS drive issues we resolve, along with how we address each one:
- RAID Degradation or Failure – We reconstruct the array and recover lost volumes using professional RAID tools.
- Disk Not Initialised / Detected – We restore drive access and repair metadata structures.
- Accidental Rebuild or Formatting – We reverse destructive rebuilds and recover deleted RAID structures.
- Multiple Drive Failures – We identify and recover from each failed disk before reassembling the array.
- Corrupt SHR (Synology Hybrid RAID) – We repair the SHR layout and extract files without overwriting.
- Firmware Corruption (DSM Failure) – We bypass damaged DSM firmware to access and extract data.
- Power Surge or Electrical Damage – We repair or replace failed PCBs and recover data from damaged internals.
- Failed Drive Replacement – We undo failed hot-swaps and recover data from mismatched rebuilds.
- File System Corruption (EXT4/BTRFS) – We repair Synology-specific file systems and recover file structures.
- Volume Crashes After DSM Update – We recover from software update failures that make storage volumes disappear.
- Mechanical Failure (Clicking Drives) – We replace faulty heads and image drives in our cleanroom lab.
- Bad Sectors / Read Errors – We use adaptive imaging tools to recover data from degraded disks.
- Boot Loop or Kernel Panic on NAS – We bypass OS boot dependencies to access stored data directly.
- Overheating / Thermal Damage – We assess drive health and stabilise components for safe recovery.
- Encrypted Volumes (AES 256, etc.) – We recover data from encrypted NAS volumes (password or key required).
- Deleted Volumes or Shared Folders – We scan NAS images to recover lost folders and user permissions.
- SSD Cache Failure – We recover from caching drive failures without compromising main storage.
- Network Access Denied – We directly access the drives when network access fails or the device is bricked.
- Physical Impact Damage – We repair damaged enclosures and perform cleanroom recovery on affected drives.
- DSM Login Failures / User Lockouts – We recover stored files even when the OS is inaccessible or corrupted.
💻 Supported Systems and Devices
We recover Synology NAS data from:
- All DSM-based Synology devices
- All RAID levels: RAID 0, 1, 5, 6, 10, SHR, JBOD
- File systems: EXT3, EXT4, BTRFS, FAT32, NTFS, HFS+
- OS platforms: Windows, macOS, Linux, UNIX, and hybrid environments
- Devices including: desktops, laptops, servers, CCTV systems, external NAS arrays, and virtualised NAS environments
🔌 Supported Interfaces and Storage Technologies
Our lab supports recovery from all major hard drive and SSD interfaces used in Synology systems:
- SATA / PATA (IDE)
- NVMe / PCIe
- SCSI / SAS
- M.2 and U.2
- eSATA / USB
- SSD and HDD hybrid configurations
✅ Why Choose Aberdeen Data Recovery?
- Over 25 years of trusted data recovery experience
- Scotland’s No.1 RAID, NAS, and Synology data recovery specialists
- In-house cleanroom and proprietary recovery tools
- Secure, confidential, and professional service
- Free diagnostics and optional 48-hour Critical Service
- Recommended by IT departments, universities, and businesses nationwide
We understand how vital your Synology NAS system is. That’s why we treat every case with the urgency and care it deserves.
📍 Based in Aberdeen – Serving All of Scotland and the UK
Our advanced data recovery lab is located in Aberdeen, but we serve clients across Scotland and the wider UK. Whether you’re a business with an urgent RAID failure or a home user with precious data at risk, we can help.
Drop off or ship your device to us – we’ll handle the rest.
If your Synology NAS system is failing or your files are no longer accessible, don’t take risks with DIY software or incomplete rebuilds.
Contact Aberdeen Data Recovery today for a free diagnostic and expert Synology NAS data recovery. With decades of experience, we’re the trusted partner you need to get your data back—safely and professionally.