RAID 5 File Recovery Services

RAID 5 Data Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from RAID servers. With 25 years experience in the data recovery industry, we can help you securely recover your data.
RAID 5 File Recovery Services

Software Fault From £495

2-4 Days

Mechanical FaultFrom £895

2-4 Days

Critical Service From £995

1-2 Days

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If your RAID 5 has failed and you need professional RAID 5 file recovery, Aberdeen Data Recovery is here to help. We are proud to be Scotland’s No.1 RAID 5 data recovery specialists, with over 25 years in business. Our team has successfully recovered data for everyone from home users and small businesses to large enterprises and government departments. We understand how stressful a RAID 5 failure can be – you chose RAID 5 for reliability, so it’s alarming when multiple drives fail or the array won’t boot. With our experience and cutting-edge tools, you’re in safe hands.

Specialised in All RAID 5 Configurations

Aberdeen Data Recovery specialises in RAID 5 recovery across all RAID 5 configurations. Whether your array is a software RAID 5 (managed by your operating system) or a hardware RAID 5 (managed by a dedicated RAID controller card), we can recover it. We have expertise with RAID 5 setups in NAS devices (network-attached storage), including small 3-4 drive NAS units and large NAS enclosures, as well as rack-mounted RAID systems in enterprise servers. RAID 5 works by striping data across multiple disks with distributed parity for fault tolerance – it can survive one disk failure, but a second disk failure will crash the array. Our engineers are intimately familiar with RAID 5’s architecture and failure modes, so we can handle even the most complex cases of RAID 5 breakdown.

Compatible with All Major RAID Brands and Drives

We have a vast compatibility with virtually all RAID hardware brands and hard drive manufacturers. Over 25 years, we’ve seen and repaired RAID 5 arrays from enterprise servers, custom PC builds, and every NAS brand on the market. This includes RAID systems by Dell EMC, HPE, Synology, QNAP, NetApp, Western Digital (WD), Seagate, Buffalo, Drobo, Netgear, Lenovo, Intel, ASUS, Promise, LaCie, IBM, Adaptec, Areca, Thecus, and many others. We also work with all major hard drive brands inside those arrays – Seagate, Western Digital, Toshiba, Samsung, HGST, Kingston, Crucial, SanDisk, ADATA, Fujitsu, Maxtor, Corsair, etc. Our lab maintains an extensive inventory of adapters and donor parts, allowing us to interface with any RAID 5 configuration and repair drives from any manufacturer. No matter the make or model of your RAID, we have the tools and expertise to recover it.

Top 20 Common RAID 5 Failure Scenarios (and How We Recover Your Data)

RAID 5 systems can fail for a variety of reasons. Below are the top 20 RAID 5 failure scenarios we handle, each with a summary of how our engineers recover the data in that situation:

  1. Multiple Hard Drive Failure (Two or More Disks Failed): RAID 5 can tolerate one drive failure but becomes inaccessible if two or more drives fail. This scenario is often catastrophic for the array. Our team will carefully identify the failed drives and often perform cleanroom repairs on at least one of them to make it readable again. We then create forensic clones of each disk and use advanced RAID reconstruction tools to rebuild the array from the remaining parity data and disk contents. Even with multiple failures, we can typically retrieve the intact data by reconstructing what was on the failed disks from parity information and surviving data stripes.
  2. RAID Controller Hardware Failure: A failed RAID controller or RAID card can make the array suddenly inaccessible. The drives themselves might be perfectly fine, but without the controller, the RAID 5 cannot assemble. In this case, we work by reading the data directly from the disks. Our engineers determine the original RAID configuration parameters (such as stripe size, parity order, etc.) and virtually rebuild the RAID 5 array in our lab. By bypassing the failed controller and using our own hardware/software, we recreate the array and extract your files. We can also often repair or replace components on the controller if necessary to retrieve any configuration data stored in NVRAM, but typically we achieve recovery without needing the original controller at all.
  3. RAID Configuration Lost or Reset: Sometimes a RAID 5 configuration is lost due to a controller firmware reset, a dead CMOS battery, or user error resetting the array. The RAID might appear “foreign” or unconfigured after a reboot. Our specialists will analyse the drives to find the RAID metadata and determine the correct drive order and configuration. We use metadata analysis tools to identify RAID superblocks or markers on the disks, and then reconstruct the array parameters. Once we verify the correct configuration (via parity consistency checks), we mount the rebuilt array and recover the data. Even if the RAID was accidentally reinitialized, as long as new data hasn’t overwritten the old parity structures completely, we can usually recover the volume.
  4. Failed RAID Rebuild Attempt: This occurs when one drive failed and during the rebuild (after inserting a replacement disk) another drive fails or an error aborts the rebuild. You’re left with a half-rebuilt RAID 5 that is inconsistent. In such cases, we treat the data with extreme care: we clone all drives (including the replacement disk that has partial rebuild data and the remaining original disks) sector-by-sector. Then we examine the parity and disk contents to identify up to which point the rebuild progressed and which data is valid. Our engineers may roll back the array to its state before the rebuild attempt or combine data from both sets of drives. By carefully aligning stripes and parity, we can recover the majority of the data that existed prior to the failed rebuild.
  5. Partition Table or Volume Metadata Corruption: Your RAID 5 might show up as an unallocated space or the partition is missing when the hardware is technically fine. This can happen if the RAID’s partition table (MBR/GPT) or volume metadata got corrupted (for example, due to a power loss during a write to the partition info). In this scenario, our team uses disk editors and recovery software to locate the lost partition records or volume headers. We can rebuild the partition table and detect the file system start, allowing the volume to be mounted again. If needed, we perform a raw scan of the RAID 5 volume to find filesystem structures (NTFS, EXT4, etc.) and thereby reconstruct the directory tree and files. This process restores access to data even when the RAID appears as RAW or unformatted due to metadata corruption.
  6. File System Corruption on RAID 5 Volume: If the RAID 5’s filesystem (e.g., NTFS, HFS+, ext3/4, XFS, etc.) becomes corrupted, the RAID might mount but folders/files are inaccessible or gibberish. Causes could include improper shutdowns, malware, or software bugs. In these cases, once we have the RAID array reconstructed or imaged, we perform a logical data recovery on the volume. Using specialized file system repair and recovery tools, we locate intact records of files and folders. We might repair the filesystem structures or carve out files by type. Our engineers have deep experience with all major file systems and can rebuild the file system index or recover files even when the file system is heavily damaged.
  7. Accidental Formatting of the RAID Array: If someone accidentally reformats the RAID 5 volume or reinitializes it as a new volume, the original data can disappear from view. Fortunately, a quick format usually doesn’t erase all the underlying data – it primarily clears the index. Our team will avoid any writes to the array, and instead make clones of the drives and work on those copies. We use data carving and volume analysis tools to scan the entire RAID 5 for remnants of the previous file system and files. By identifying file signatures and previous filesystem metadata, we can recover files from a formatted RAID. We then copy out all recoverable data to new storage. The key is that we act promptly and image the disks, ensuring that no further changes happen that could overwrite the old data.
  8. Accidental File Deletion on RAID 5: Users might mistakenly delete important files or folders from a RAID 5 share. Because RAID is not a backup, those deletions propagate across the array. In this case, after imaging the drives or rebuilding the RAID virtually, we perform an undelete recovery. We search the file system for deleted file records (which often still exist until overwritten) and use file carving techniques to retrieve the deleted data. Since RAID 5 distributes data, a deleted file’s fragments might be spread out, but our tools reassemble them using the RAID’s known geometry. We can recover deleted files as long as they haven’t been overwritten by new data on the array.
  9. Malware or Ransomware Attack: A virus or ransomware can wreak havoc on a RAID 5, encrypting or corrupting the files across the array. If ransomware encrypted the data, recovery generally requires the decryption key (which is outside the scope of standard data recovery). However, sometimes malware or ransomware causes collateral damage – for example, it may corrupt the file system or intentionally delete files after encryption. Our approach in such scenarios is two-fold: First, secure the environment (we clone the drives to preserve the state and ensure the malware is not active). Second, attempt data recovery from the cloned array by either restoring the file system (if it was a corruption case) or carving out any remaining file fragments. In cases of mass deletion by malware, we use the same techniques as accidental deletion recovery to get your files back. For ransomware, if decryption is not possible, we can at least assist by recovering any unaffected data and providing an image for potential future decryption if the ransomware is later broken.
  10. Power Surge or Outage: Power problems are a frequent cause of RAID failures. A sudden power outage or surge can cause multiple drives to drop offline simultaneously or lead to corrupted data if the RAID was in the middle of writes. It might also crash the RAID controller or corrupt its cache. When a RAID 5 fails due to power issues, our engineers will inspect each drive’s state. Often, the drives might be okay but the abrupt shutdown left the array in an inconsistent state. We clone all drives to preserve their exact post-outage state. Then we use our RAID reconstruction tools to see if the array can be assembled. If some writes were lost from the cache, we might have to perform a consistency check and use parity to fill in the blanks where possible. We also look for any corrupted filesystem areas caused by the outage and repair those logically. By carefully analysing parity and logs (if available), we can recover an array even if it was mid-operation during the power failure.
  11. Overheating or Environmental Damage: RAIDs often run 24/7, and if cooling fails or drives overheat, multiple disks can malfunction. We’ve handled many cases where a server’s cooling system failed or a NAS was in a hot environment, causing two or more drives to crash. In such scenarios, we first address the physical drives: any drive that has suffered an overheat-related failure (such as a head crash or electronics burnout) is treated in our cleanroom. We may swap out damaged components (for example, replacing burnt control boards or performing head assembly replacements). Once we stabilize and image all drives, we proceed to rebuild the RAID array virtually. Overheating can also corrupt data if drives start returning bad data before failing, so we verify and cross-check all recovered data using parity and multiple read passes. This ensures that the recovered files from an overheated RAID 5 are as intact and uncorrupted as possible.
  12. Firmware or OS Upgrade Issues: Updating the firmware of your NAS or RAID controller, or even a server OS update, can sometimes lead to an unexpected RAID 5 failure. We’ve seen cases where a NAS firmware update changed the RAID configuration settings or a glitch in the update process made the RAID unrecognizable. In these events, our team’s deep knowledge of various RAID systems is crucial. We can manually load the drives into a compatible system or our recovery software and set the parameters according to how they were pre-update. If the update altered something like stripe size or order, we detect that by analyzing the disk data patterns. Once we simulate the correct original environment, we get the RAID 5 mounted again and extract the data. Essentially, we reverse-engineer what the firmware update might have done and restore the array to its previous state to rescue the files.
  13. Bad Sectors or Media Errors on Drives: Over time, hard disks can develop bad sectors (unreadable spots on the disk platters). In a RAID 5, if one drive has bad sectors, the RAID might still run using parity to fill in the gaps. But if multiple drives have bad sectors in different areas, you can end up with unreadable files or a failed rebuild. Our strategy for this situation is to use advanced cloning hardware that can read unstable drives with bad sectors (through multiple read attempts and error-skipping technology). We create images of each drive, getting as much data off each as possible, including working around the bad sectors. If a sector is truly unrecoverable on one drive, we rely on the RAID 5 parity and the data from the other drives to reconstruct what that sector should contain. By combining data from all drives, we can often regenerate the content that was in bad sectors. After assembling the RAID from the cleaned-up images, we verify file integrity and recover all accessible files.
  14. Physical Hard Drive Crash (Head Crash, Motor Failure, etc.): This covers any scenario where one (or more) drives in the RAID 5 have suffered a mechanical failure – for example, a head crash (the read/write heads have literally crashed onto the platter surface) or a seized spindle motor. In these cases, the drive will not read at all until repaired. Our lab’s cleanroom is where we open such drives for repair and data extraction. We replace damaged components with donor parts (matching heads or motors from compatible donor drives) to get the drive temporarily working long enough to read it. Once we’ve imaged the failed drive’s platters and secured its data, we then proceed to rebuild the RAID 5 using that recovered data along with the other healthy drives. Even severe physical damage to one drive can be overcome with our cleanroom techniques, allowing the RAID 5’s data to be fully restored.
  15. Fire or Water Damage: Disasters like fire or flooding can affect entire RAID systems. You might have a RAID 5 server from a fire-damaged office or a NAS that was in a flood. Aberdeen Data Recovery has experience with disaster recovery cases – we handle the drives with specialized cleaning and treatment processes. For water-damaged drives, we perform a thorough cleaning and drying procedure (never powering them on until that’s done, to avoid short circuits). For fire-damaged drives, we carefully remove soot and make sure the platters are clean and undistorted. After initial treatment, each drive is imaged in our lab using hardware imagers that can work with unstable media. We often have to attempt multiple passes and possibly swap components if the heat damaged the internals. Despite the harsh conditions these drives endured, we frequently succeed in pulling virtually all the data off the array. Reconstructing a RAID 5 after a fire/flood involves the same logical process once the raw data is retrieved – we piece together the stripe data and parity to recover your files. Our secure facility ensures that even sensitive data from government or enterprises remains confidential during such recovery.
  16. Wrong Drive Removed (User Error): A common mistake when a RAID 5 shows a degraded status is accidentally removing the wrong drive. For instance, one drive fails but the user mistakenly pulls out a different drive that was actually healthy, resulting in two offline drives. This brings the RAID 5 down immediately. If this happens, don’t panic – the data isn’t gone if handled correctly. In our lab, we would take all drives (including the one mistakenly pulled and the originally failed one) and not make any further changes. We then clone all disks. The key is to identify which drive was truly failed first and which was removed in error. Our engineers will determine which set of data stripes is the most recent. We then treat the scenario similarly to a multiple drive failure case: using parity to reconstruct any missing pieces from the drive that failed first. By logically reintegrating the mistakenly removed drive’s data with the rest of the set, we can recover the array to its last good state before the second removal error.
  17. Incorrect Drive Order (Drive Sequence Mixed Up): If drives are taken out of a RAID and then inserted back in the wrong order, the RAID 5 will not assemble correctly (since the controller expects a certain sequence). This often happens during maintenance or transport of the system. Our recovery process for this involves finding the correct drive order via analysis. We examine the data on each disk – by looking at pattern offsets and parity consistency, we can determine the stripe sequence and thus the proper ordering of disks in the RAID 5. Using specialized software, we test various order combinations virtually (never writing to the disks) until the array makes logical sense. Once the correct order is found, the RAID can be reconstructed and data extracted. This process is meticulous, but our experience with RAID patterns makes it efficient. We essentially solve the “jigsaw puzzle” of scrambled RAID drives to restore your data.
  18. Wrong Replacement Drive or Wrong RAID Rebuild Source: In some cases, a replacement drive added to a RAID 5 might contain old data (for example, if a previously used drive was inserted without wiping) or the controller might accidentally rebuild using a wrong drive. This can lead to a confusing mix of data from different timelines (the stale data on the replacement and the current data on other drives). To recover from this, Aberdeen’s engineers will analyze all drives, including the replacement, to identify data discrepancies. We often find that one drive has data that doesn’t match the parity of the others. By isolating the out-of-place data, we can figure out which drive was out of sync. We may then reconstruct two possible arrays – one including the replacement’s data and one excluding it – to see which yields coherent results. Ultimately, we extract the consistent data set that represents your RAID’s correct state. This often means partially or fully ignoring the incorrect drive’s content and relying on parity and other drives to fill the gaps. The end result is that even if a wrong drive was initially used, we can still get your real data back.
  19. Failed RAID Expansion or Migration: Many users expand their RAID 5 (adding a drive to increase capacity) or migrate it to a new controller or NAS. If this process fails mid-way (due to power loss, firmware bug, etc.), the array can become unreadable. Part of the data might have been redistributed when the failure happened. In such a scenario, we treat each drive’s data as part of a bigger puzzle. Our team will likely find that some drives have the old RAID 5 format, and some have started the new expanded format. We carefully reconstruct the pre-expansion RAID from the drives (since that’s where the consistent data usually is). Sometimes this involves undoing a partially migrated configuration. We use block-level analysis to discern which parts of the drives contain the original data versus any relocated data. By reverting everything back to the original layout virtually, we can recover the files as they were before the expansion attempt. In cases where the expansion had finished moving some data, we ensure no file is left behind by scanning both the old and new sections for file fragments. This way, your data is recovered intact even if a capacity expansion or migration went awry.
  20. NAS Enclosure or Server Failure (Beyond the Drives): It’s possible the RAID 5 array is intact on the drives, but the device housing them failed – for example, a NAS box’s motherboard died or a server’s backplane malfunctioned. In these cases, you might not actually have any failed disks at all, but you have no way to access the data. We frequently handle NAS data recovery where we take the disks out of the failed enclosure and reconstruct the RAID 5 in our lab. For a NAS, we also recreate the NAS’s environment (such as reading any configuration from the NAS OS on the drives). Our team is familiar with proprietary NAS RAID formats (such as Synology’s SHR or Drobo’s BeyondRAID, if applicable) and can work with them. We assemble the RAID 5 using our systems, allowing us to read the data as if the NAS or server was still operating. All your shared folders, documents, and configurations can then be retrieved and returned to you, without needing the original device. This scenario highlights that our service isn’t just about failed disks – even if the RAID 5 array failure is due to a failed enclosure or controller, we can successfully recover the data by focusing on the drives themselves.

Each of these scenarios requires a tailored approach, but our RAID 5 file recovery methods cover them all. We combine deep technical knowledge of RAID algorithms with state-of-the-art tools to ensure no data is left behind. Even if your particular RAID 5 failure isn’t listed among these, rest assured we have probably seen it (or something very similar) before, and we know how to handle it.

Our RAID 5 Data Recovery Process

At Aberdeen Data Recovery, we follow a structured and secure methodology to maximize the chances of a successful RAID 5 data recovery:

  1. Free Diagnostic Evaluation: It all starts with a free diagnosis. Our RAID specialists will evaluate your RAID 5 setup to identify the failure cause and the condition of each drive. This includes testing drives for mechanical or electronic faults, checking for logical issues, and determining the RAID configuration (if unknown). We then provide you with a no-obligation report on what’s wrong and a plan to recover the data.
  2. In-Lab Secure Recovery Environment: Once approved, your RAID 5 drives are brought into our secure ISO-certified lab. We handle all media with extreme care – each drive is labelled and tracked to ensure no mix-ups. If any drive has physical issues (clicking, not spinning, etc.), it goes straight to our Class 100 cleanroom for repair. Maintaining a contaminant-free environment is critical when opening drives, as even a single speck of dust can damage the platters. Our lab’s-controlled environment and anti-static handling procedures protect your drives throughout the recovery process.
  3. Physical Drive Repair & Imaging: For any failed or flaky disks, our hardware engineers perform the necessary repairs or part replacements (such as swapping read/write heads or PCB boards) to get the drive working well enough to read. Each drive (healthy or repaired) is then cloned bit-by-bit using specialized imaging hardware. We never work on the original drives directly – by creating sector-by-sector images of every disk, we preserve the original data. These images are then used for all subsequent recovery steps. Even drives with many bad sectors are imaged using equipment that can repeatedly attempt reads and safely ignore errors to capture as much data as possible.
  4. RAID Reconstruction: Using the cloned images, our RAID experts reconstruct the RAID 5 array in a controlled software environment. We identify the correct drive order, block size, and parity rotation if it’s not already known. Then we rebuild the array virtually by aligning the stripe data and parity from all drives. We have custom software and professional RAID recovery platforms that allow us to enter various parameters and test assembly until the volume is correctly reconstructed. This step is where we effectively “crack the code” of your RAID to reassemble your data. Because we work from images and never write to them, this process is non-destructive – we can try multiple strategies if needed until we get a perfect rebuild.
  5. Logical Data Recovery and Verification: After successfully reconstructing the RAID 5, we proceed to recover the files from the assembled volume. If the file system is intact, this may be as straightforward as copying the files to a new healthy drive. If there is any logical damage (as in many of the scenarios described above, like corruption or deletion), we perform file system repairs or use data recovery software to extract the files. We meticulously check the recovered data for completeness and integrity. This can include opening a sampling of files, verifying databases, or using checksums to ensure parity consistency. Our goal is to give you the data in the exact state it was before the failure. We have an exceptionally high success rate in RAID 5 recoveries thanks to our rigorous process and expertise.
  6. Secure Data Return: Once the recovery is done, we transfer your recovered data onto a secure transfer medium (such as an external hard drive or encrypted storage device). We handle your data with full confidentiality – our facilities and processes are designed to meet the security needs of government and enterprise clients. After you receive your data and confirm everything, we can either return your original RAID disks or securely dispose of them at your request. We also offer guidance on re-building your RAID and suggestions to prevent future data loss (like replacing aging drives or setting up proper backups), if you’re interested.

Throughout this process, we maintain transparent communication. You’ll be kept informed at every major step – from diagnosis results to recovery progress – in a friendly, easy-to-understand manner. Our combination of physical expertise (cleanroom repairs) and logical expertise (RAID reconstruction and file recovery) covers every angle of a RAID 5 failure.

Why Choose Aberdeen Data Recovery for RAID 5 File Recovery?

  • Unmatched Experience: With 25 years of experience in data recovery, we have honed our techniques on thousands of RAID cases. RAID 5 recovery is one of our core specialities, and our engineers stay up-to-date on the latest storage technologies. Few, if any, UK data recovery teams can match our depth of experience in RAID 5 scenarios.
  • High Success Rate: Our investment in technology and training translates to an outstanding success rate in recovering data from failed RAID 5 systems. Even in dire situations (multiple drive crashes, fire damage, etc.), our success rate remains extremely high – we often recover data that other companies or in-house IT teams deemed unrecoverable. We’re proud to have reunited countless businesses and individuals with their critical data.
  • State-of-the-Art Cleanroom Facilities: We operate a certified ISO 5 / Class 100 cleanroom for all physical hard drive recoveries. This is the same standard used in HDD manufacturing, ensuring that when we open your drives, they are protected from dust and particulate that could cause further damage. Our advanced hardware lab includes microscopes, precision tools, and a vast donor drive library – everything needed to safely repair and read failed disks.
  • All RAID Levels & Brands – True RAID Experts: While this page is about RAID 5, our expertise spans all RAID levels (RAID 0, 1, 6, 10, etc.) and storage systems. We understand the nuances of each RAID type. Our familiarity with all major RAID controllers, NAS devices, and drive models means we can tackle any situation. From Dell PowerEdge servers to Synology NAS boxes, we’ve seen it all. Many IT professionals and even other data recovery labs refer complex RAID cases to us because of our specialized knowledge.
  • Trusted by Enterprises and Government: We are a trusted provider for many enterprise IT departments and government agencies who require the utmost professionalism and confidentiality. We adhere to strict data privacy standards and can accommodate security protocols as needed. Clients such as financial institutions, healthcare providers, and government departments have trusted us with their sensitive data, knowing we will protect it during the recovery process.
  • Fast Turnaround & Professional Service: We know downtime is costly. Our lab is equipped to start work on your RAID 5 as soon as it arrives – often providing a diagnostic report within 24 hours. With expedited service options, we can work around the clock on urgent recoveries. Throughout the process, our customer service is friendly, responsive, and clear. We take the time to explain the situation and answer your questions. Our goal is to not only recover your data but also to make the experience as stress-free as possible for you.

In short, Aberdeen Data Recovery offers the perfect blend of technical expertise, cutting-edge facilities, and customer-focused service. Our long track record of successful RAID 5 file recoveries and satisfied clients speaks for itself.

Contact Us for a Free RAID 5 Recovery Diagnostic

Don’t let a RAID 5 failure bring you down – our dedicated RAID engineers are ready to help get your data back. Contact Aberdeen Data Recovery today for a free RAID 5 diagnostic evaluation and honest advice on your recovery options. We’ll quickly assess your situation and let you know the next steps to retrieve your files. With Scotland’s top RAID 5 recovery team on your side, you can rest assured that your data is in the best possible hands. Call us or email us now to get started on your RAID 5 file recovery – we’ll reunite you with your critical data as soon as possible and get you back up and running.

🔐 Why Choose Aberdeen Data Recovery?

  • 🧠 25+ Years RAID 5 Experience
  • 🧪 Advanced Tools for Rebuild Failures & Data Loss
  • 🧹 Cleanroom Recovery for Physically Failed Drives
  • 🔐 Confidential, GDPR-Compliant Handling
  • 💬 Free Diagnostics – No Data, No Fee
  • 48-Hour Critical Recovery Option Available

We work with small businesses, IT professionals, government bodies and multinational corporations across the UK.


📞 Book Your RAID 5 File Recovery Today

If your RAID 5 system has failed or your data is missing after a rebuild or crash, contact the experts at Aberdeen Data Recovery today. We recover data from the most complex RAID 5 failures using proven methods and secure practices.

Aberdeen Data Recovery – Scotland’s trusted partner for professional RAID 5 data recovery.

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